The wait is the only unhurried time in A&E.
trAIgo holds a structured clinical conversation with patients while they sit in the waiting room, then hands the treating clinician a clerking-ready history — written up before the consultation even begins.
In development. Built by an NHS emergency medicine doctor and a software engineer, for the department one of them works in.
Real output · test data, not a real patient
Emergency departments spend their scarcest resource on their most predictable task.
Patients wait, unattended
Hours pass in the waiting room during which nothing about the case is being gathered. Dead time for the department, anxious time for the patient.
Clinicians document instead of deciding
A large share of every consultation goes on taking a history that follows a largely predictable structure — then writing it up a second time.
Triage doesn't reach the note
Nurse-led triage is built to prioritise, not to clerk. The doctor still starts the history from scratch, and the patient repeats themselves again.
From waiting room to clerking-ready history.
The patient installs nothing. The clinician never loses control of the note.
On arrival
The patient scans a QR code in the waiting area and A&E Helper opens in their own browser. No app to install, no account to create.
While they wait
A structured conversation works through onset, site, character, severity, timing, aggravating and relieving factors — and the red flags that matter for that complaint. It asks real follow-ups and doesn't repeat itself.
Straight to the clinician
When the history is done, the patient generates a code and shows it. The clinician scans it on their own phone and the summary opens — as a paragraph for the note, or itemised for review.
Built and working today.
These are real screens from the current build, running a real consultation end to end.
The conversationAdaptive questioning that follows the complaint wherever it goes.
The handoverThe patient generates a code. The clinician scans it. No transcription step.
The summaryPresenting complaint, history, and red flags — ready to read or copy.
Screens from the current build. Test data throughout — no real patient information.
A clinical assistant. Deliberately not a diagnostic one.
The boundary is the product. Everything below is out of scope by design, not by omission.
What it does is gather, structure and hand over. Red flags are surfaced for the clinician, never acted on by the system. A clinician reads every summary, checks it against the patient in front of them, and decides what enters the record.
Regulated before deployed.
trAIgo is classified as medical software. We treat certification as a prerequisite to clinical use, not a formality that follows it.
MHRA certification under UK MDR
In progress. No deployment into live clinical use ahead of it.
Independent penetration testing and security audit
Planned as part of the same certification process, alongside a full information governance review.
Sessions expire and are deleted
Patient consultations are short-lived by design. Once a session has expired it is removed, not archived.
Clinician access is authenticated, with no shared passwords
Clinicians sign in with a single-use link sent to their own address, which expires after fifteen minutes.
NHS Data Security and Protection Toolkit
Alignment with the DSP Toolkit and NHS information governance standards is a design constraint, not a later addition.
European hosting on Google Cloud
Currently hosted in Google Cloud's European region, with UK data residency for any Trust deployment.
A doctor who works the shift, and an engineer who ships the thing.
Dr Alexander Saleh
NHS emergency medicine doctor. Brings frontline experience of ED pressures, patient safety requirements, and how documentation actually works on a busy shift. [bio line to confirm]
William Lewington
Software engineer and company director. Responsible for the product, cloud infrastructure and security. [bio line to confirm]
We'd like to hear from you.
Clinicians, emergency medicine teams, and anyone interested in what we're building — write to us directly. We answer everything.